We love our students and we want you to enjoy your stay in our houses.
We have a wide selection of properties and number of rooms. We manage them for other landlords but we also have a portfolio of our own.
We require high standards of accommodation and we do not take on any properties that do not meet set criteria dictated by the local council and fire officers.
We have a dedicated team focused on looking after our tenants. You will be allocated a property manager who works closely with you and your landlord directly they know your house inside and out.
When you and your housemates have all moved in, in September we will pop round with a bottle of fizz for a welcome meeting, your property manager will advise you on the boring bits like where the stop cock is where your fuse box is should the lights go out, how to do all sorts of stuff, where the nearest bus stops are and generally what you can expect from us and what we expect from you during your stay.
All our houses are inspected on a monthly basis to ensure all the alarms are working, fire exits are clear of objects and trip hazards. We also advise on anything you may have overlooked like the correct rubbish collection day.
Some of our landlords do their own maintenance and some let us do the work. Either way we take great care of our tenants.
We manage all the maintenance in house but we also advise if you have issues you could fix yourselves without any cost to you.
In case you have any emergencies out of office hours we do have an emergency phone answered by our student team.
We want you to be happy and not worry about anything so if you do have some money problems you must call and talk to us if you think you may fall behind with rent we can come up with a payment plan that works with you and your guarantor.
It is important you do enjoy Northampton and the University experience we would like to be a part of this and help you to enjoy it all.
The team were fantastic, so helpful and felt confident when dealing with the move, wasn't even half as stressful.
Really enjoyed all the viewing. Everything has been informed and good communication
From the first contact to the last I found Sarah and her colleagues extremely helpful and professional. Any issues or concerns I had were promptly dealt with. I cannot thank them enough for...
The Agent knew their stuff and was always available when I needed them. I rented with this company for over 12 months and I would use them again and would recommend them to other renters I think...
I would like to say thank you so much for being such a great team to work with. Having known you for 6 years I would recommend you to anyone needing an agent in the area.
I'm writing this as a landlord and have found their service and no nonsense approach to student rentals to be very helpful. They have assisted me with a difficult situation and I certainly feel...
I just want to write what a positive experience I have had with Sarah and the team. The communication from beginning to end has always been excellent from them. Whenever I have needed anything...
The first house we viewed left us all traumatised but overall good viewings and company.
I first used Key Homes when attending the University of Northampton. They were very helpful from the start to the end of the process. Great support from all the staff there - they would go out of...