From start to finish we manage the property from set up to turning round and finding the next tenants.
We are experts in Student Accommodation and have a team working very hard with the students.
We have a dedicated Student Team managers who will be first point of contact for all students they liaise on a daily or weekly basis with the tenants visiting emailing texting and writing to them as necessary. Offering advice and support.
The dedicated manager knows the house inside and out will also be Landlords first point of contact reporting back on the following:
All Student houses will be viewed from January of the current year and students signed up in advance of the new contracts commencing in July.
Contract start is usually second week of July with eight weeks of half rent for this period up to start of September which is the time for maintenance and cleaning
Students start paying the full rent from first full week in September to end of first week of July amounting to 44 weeks of full rent.
Rents are due to be paid for summer in two payments at the beginning of July and the beginning of August (8 weeks divided into two payments) then each term when loans come in from September but paid in October, January and April all by direct debit.
Comprehensive statements are issued on receipt of all rent detailing rents paid rents outstanding and any costs incurred.
Deposits are registered with My Deposits due to be paid before the start of the contract in July.
Most properties in Northampton require a compulsory or additional licence prior to being tenanted.
We work with the local authorities very closely and can advise, oversee and compile the relevant license application making sure all the certificates and documents are in date and correct.
When completed we deliver the paperwork by hand to ensure it reaches the right department.
Council tax exemption certificates are issued on enrollment at university.
In order to achieve exemption with the council a dedicated Key Home team member is employed full time to chase all the certificates via phone calls, text, emails, letters to student and guarantor we speak face to face to the students and send the bills out where necessary.
We can come up with payment plans if our students are unlucky and find they are not on full time courses for all sorts of reasons.
Student set up fees for Landlords: £300.00 PLUS VAT PER HOUSE
Individual student: £50.00 PLUS VAT EACH
Management fee: 12% PLUS VAT (taken off when rent paid)
HMO license paperwork (not including documents): £200.00 PLUS VAT
The team were fantastic, so helpful and felt confident when dealing with the move, wasn't even half as stressful.
Really enjoyed all the viewing. Everything has been informed and good communication
From the first contact to the last I found Sarah and her colleagues extremely helpful and professional. Any issues or concerns I had were promptly dealt with. I cannot thank them enough for...
The Agent knew their stuff and was always available when I needed them. I rented with this company for over 12 months and I would use them again and would recommend them to other renters I think...
I would like to say thank you so much for being such a great team to work with. Having known you for 6 years I would recommend you to anyone needing an agent in the area.
I'm writing this as a landlord and have found their service and no nonsense approach to student rentals to be very helpful. They have assisted me with a difficult situation and I certainly feel...
I just want to write what a positive experience I have had with Sarah and the team. The communication from beginning to end has always been excellent from them. Whenever I have needed anything...
The first house we viewed left us all traumatised but overall good viewings and company.
I first used Key Homes when attending the University of Northampton. They were very helpful from the start to the end of the process. Great support from all the staff there - they would go out of...